Free delivery will apply to all countries that I can deliver to safely from the UK. All items will be carefully wrapped and packaged. The items are insured by me until they are delivered and signed for by the purchaser.
The purchaser will be responsible for any custom duties payable on receipt into their country of residence. For deliveries inside the UK I will send by Royal Mail Special Delivery. For items outside the UK I will send either by Fedex or Royal Mail tracked and signed for Overseas Delivery.
I can only send to the address on the invoice and PO Boxes are not covered by my insurance company.
You may return an item for a refund if it doesn’t suit as long as you let me know by email and then return the piece within 7 days. I will let you know how to do this. Any damaged or altered pieces are not returnable. Please be aware that antique jewellery must be treated with care and is not suitable to be worn while swimming, showering, playing sport or doing manual work.
Any duties payable in the country of receipt are the buyers responsibility.
We are unable to redirect orders once items have been dispatched
All items are fully insured
All orders require a signature upon receipt
CUSTOMS, TAXES & DUTY
We have no authority over a local country's customs department
In most countries, duty does not apply when purchasing antiques aged over 100 years old. We will mark your purchases as 'antiques' to ensure this is the case.
You may be liable to pay local taxes on imported goods. Usually, your country will have a website or customs office providing you with the relevant rates. Otherwise, get in touch with us and we are happy to look into it for you.
Further partial restrictions on the importation of items such as ours exist in specific countries. Please contact us to make sure your country does not fit into this bracket.